Main Office: 1345 Seneca Street • Buffalo, NY • 14210

Frequently Asked Questions

1.) HOW DO I KNOW I AM GOING TO GET THE BEST DEAL?

REST ASSURED YOU ARE GETTING THE BEST DEAL IN TOWN. WE ASSEMBLE ALL OF OUR GLASS BLOCK WINDOWS @ OUR FACILITY,, AND INSTALL ALL OF OUR WINDOWS OURSELVES. NO SUBCONTRACTORS, JUST WELL TRAINED AND EXPERIENCED EMPLOYED INSTALLERS. THIS ALLOWS US TO DISCOUNT OUR PRICES TO BE ABLE TO GIVE YOU THE BEST PRICE POSSIBLE. WITH THE MOST QUALITY PRODUCTS AVAILABLE TODAY.

2.) DO YOU USE SILICONE OR CEMENT?

WE USE BOTH. WE ARE THE FIRST TO ASSEMBLE OUR GLASS BLOCK WINDOWS WITH A COMMERCIAL GRADE SILICONE IN WNY, THE GRADE WE USE IS THE HIGHEST IN TENSILE STRENGTH AND ANTI-FUNGI ( will not turn green in time ) AVAILABLE IN THE MARKET, WE ALSO ASSEMBLE OUR WINDOWS WITH CEMENT IF REQUESTED, ALTHOUGH THE SILICONE IS RECOMMENDED IN THIS WNY AREA DUE TO THE FREEZE / THAW CYCLES. WE DO INSTALL THE GLASS BLOCK WINDOWS WITH A TYPE S CEMENT/SAND MIX JUST AS A MASON WOULD TO LAYING YOUR FOUNDATION AND BRICK VENEER.

3.) HOW MUCH IS ONE BASEMENT WINDOW COST INSTALLED?

AS YOU SEE OUR ADVERTISED SPECIAL, THE STANDARD SIZE BASEMENT WINDOW DEAL GOING ON NOW IS ONLY $89, ALTHO YOU MAY HAVE A DIFFERENT SIZE, WE INSTALL ALL SIZES, YOUR AVERAGE CUSTOM BASEMENT WINDOW INSTALLED IS APPX $100 to $125 EACH. TO GET AN EXACT QUOTE, FEEL FREE TO CALL US AND WE WILL STOP OUT @ NO CHARGE.

4.) DO YOU COME OUT FOR A “FREE ESTIMATE” ?

YES WE DO. MEASURING YOUR WINDOWS AND WALKING YOU AND YOUR FAMILY THROUGH THE PROCESS OF YOUR NEW GLASS BLOCK WINDOWS IS OUR PLEASURE. WE ARE NOT PRESSURE SALES PEOPLE. ITS SIMPLE. YOU MAKE THE CHOICE.

5.) HOW LONG DOES IT TAKE TO INSTALL BASEMENT WINDOWS?

A TYPICAL INSTALL OF 4 – 5 BASEMENT GLASS BLOCK WINDOWS ONLY TAKES APPX 2 – 3 HOURS INCLUDING CLEAN UP.

6.) DO YOU INSTALL FROM INSIDE OR OUTSIDE?

WE INSTALL FROM BOTH INSIDE AND OUTSIDE. WE RECOMMEND MOVING ANY OBJECTS, OR VALUBLES DIRECTLY IN FRONT OF BASEMENT WINDOW SO WE CAN ACCESS THAT AREA DURING INSTALLATION.

7.) HOW DO I KNOW YOU ARE GOING TO DO A GOOD JOB?

WE ARE CONFIDENT IN 100 PERCENT SATISFACTION. OUR LONG TRACK RECORD WITH THE COMMUNITY, CITY OF BUFFALO, BCB,  AND BBB BACKS THAT UP. WE HAVE 1,000′S OF REFERENCES. WE ARE ONE OF THE FEW GLASS BLOCK COMPANY’S  LICENSED AND INSURED IN ALL TOWNS AND CITIES THAT REQUIRE THEM. WE ARE ALSO “EPA” LEAD CERTIFIED TO REMOVE DEBRIS CONTAINING HAZARDOUS LEAD.

8.) WHAT IS YOUR WARRANTY?

OUR RESIDENTIAL INSTALLATIONS COME WITH A CONTRACTED 20 YEAR WARRANTY & COMMERCIAL INSTALLATIONS COME WITH A 10 YEAR “NO COST” TO YOU, REPAIR OR REPLACEMENT DUE TO DEFECT WITH PRODUCTS OR WORKMANSHIP.

Thank You for choosing “THE GLASS BLOCK GUYS”